Our products are shipped using Australia Post.
Flat rate $7.90 shipping. Free shipping on orders over $100.
International shipping is not available yet. Please join our mailing list to find out when it becomes available.
We know you’ll love our products as much as we do! However, in the unfortunate event you have a change of mind or ordered the wrong product, you are welcome to return it back to us in exchange for a refund. To receive a refund, please:
- First shoot us an email at firstname.lastname@example.org, with your:
- Contact number,
- Order number, and
- Reason for return.
- Then, ship the return items at your expense back to us at:
Peppermint Ridge Farm
540 Tynong North Road
Tynong North, VIC 3813
Please note that to receive a refund any returned products must be:
- in their original, unmarked and undamaged condition, and
- received by us within 7 days of delivery to your shipping address.
In the absence of evidence, we will deem the the date of ‘delivery to your shipping address’ to be 3 business days after we ship your order.
We will not refund shipping costs.
YOUR RIGHTS UNDER AUSTRALIAN CONSUMER LAW
Our products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund of a product that has a major failure. You are also entitled to have a product repaired or replaced if it is deemed to have a minor failure or defect.